How CO2 Emissions Affect the Hospitality Industry - and How We are Leading the Way to Net Zero

The hospitality industry is a key part of the UK economy, employing over 3.5 million people and generating billions in revenue each year. From hotels and restaurants to events and catering services, it supports communities, tourism, and the supply chain. However, behind the scenes, hospitality also produces a large amount of carbon emissions (CO2). High energy use, complex logistics, and imported goods all contribute to its environmental footprint. As public awareness of climate change grows, the pressure is on to reduce emissions and adopt more sustainable practices.

We recognise the impact of our operations and are taking serious steps to reduce carbon emissions. With a clear plan to reach Net Zero by 2030, we are investing in cleaner technologies, smarter logistics, and greener partnerships. This blog explores how CO2 affects the hospitality sector and what we are doing to become a low-emission business.

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The Impact of CO2 Emissions in the Hospitality Industry

The hospitality industry is one of the most energy-intensive sectors in the UK. It includes hotels, restaurants, pubs, bars, catering services, and events. While the sector plays a vital role in employment and the economy, it also contributes significantly to the UK’s total carbon emissions.

According to the UK Government’s Department for Energy Security and Net Zero, the hospitality sector emits an estimated 15 million tonnes of CO2 every year. This figure highlights the urgent need for sustainability across all areas of the industry.

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Key Sources of Carbon Emissions in Hospitality

There are several major sources of CO2 emissions within hospitality operations:

• Energy consumption: Hotels and restaurants use large amounts of energy for heating, cooling, lighting, and kitchen equipment. Commercial kitchens alone can consume up to ten times more energy per square foot than other commercial buildings.
• Food production and transport: Many ingredients are sourced from international suppliers, which increases the sector’s reliance on air and road freight. These “food miles” significantly add to the overall carbon footprint.
• Waste and packaging: Single-use plastics, disposable packaging, and food waste generate methane and CO2 when sent to landfills or incinerators.
• Logistics and delivery operations: Transporting goods, especially over long distances, creates CO2 through the use of petrol and diesel-powered vehicles.

These emissions are not only harmful to the environment but also increasingly costly. With energy prices rising and new government regulations on the horizon, hospitality businesses must adapt or risk falling behind. Moreover, today’s customers are actively seeking out brands that demonstrate clear environmental values.

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The Growing Demand for Sustainable Hospitality

Sustainability is no longer just a trend- it’s a competitive advantage. Research shows that 1 in 3 UK consumers choose brands based on environmental impact, ethical practices, and sustainability credentials. For hospitality businesses, reducing carbon emissions can enhance brand reputation, attract eco-conscious guests, and reduce long-term operating costs.

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Our Commitment to Sustainability and Our Net Zero Goal

We are committed to reaching Net Zero carbon emissions by 2030. To achieve this, we are making tangible, company-wide changes across our operations, logistics, and partnerships.

Our sustainability efforts address all three key emission categories:

• Scope 1: Direct emissions from our vehicles and equipment
• Scope 2: Indirect emissions from purchased electricity
• Scope 3: Indirect emissions from suppliers, transport, and product life cycles

Local Sourcing for a Greener Supply Chain

We prioritise local suppliers to reduce transport distances. This strategy lowers fuel use, cuts CO2 emissions, and supports local businesses. It also enables quicker, fresher deliveries for hospitality clients.

Fully Electric Delivery Vans

Our delivery fleet now includes zero-emission electric vans. This directly reduces Scope 1 emissions from transport while keeping deliveries efficient and eco-friendly.

Hybrid Sales Cars

All our sales vehicles are now hybrid models, which reduce fuel consumption and emissions without compromising travel flexibility.

Smart Route Optimisation

We use OptioRoute software to plan the most efficient delivery routes. This reduces mileage, fuel use, and carbon emissions—while ensuring faster service.

Streamlined Warehouse Operations

Our barcoded pick-and-pack system improves order accuracy and efficiency. Real-time stock tracking minimises unnecessary transport and reduces operational waste.

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Looking Ahead: Our Roadmap to Net Zero

In 2024, our sustainability initiatives helped save 168,162 kg of CO2. These savings came from clean transport, smart routing, and sustainable sourcing. We currently offset 50% of our carbon emissions and are on track to reach 100% by 2030.

We are taking bold steps to meet our 2030 Net Zero target, including:

• Full transition to an electric delivery fleet
• Conversion of all sales vehicles to electric
• Installation of solar panels at all key sites
• Ongoing collaboration with eco-conscious suppliers
• Expanded recycling and waste reduction efforts
• Monthly tracking of progress toward 100% carbon offset

Sustainability is more than a goal – it’s our responsibility. Through smarter logistics, cleaner energy, and conscious sourcing, we aim to support a low-carbon future for the UK hospitality industry.