Social Impact

IG Group prioritises employee well-being, ethical labour practices, and community impact through fair wages, safe working conditions, diversity and inclusion, charity partnerships, and responsible sourcing.

Our Objectives

• Enhance employee well-being through better working conditions, equal opportunities, and ongoing training.
• Ensure ethical labour practices by complying with ILO standards and maintaining fair wages and safe workplaces.
• Strengthen community impact by expanding charity partnerships and increasing donations to those in need.

Employee Well-being:

• Provide health and safety training, better working conditions, and extra holidays.
• Uphold diversity, equal pay, and inclusion policies.

Labour Standards:

• Compliance with ILO Labour standards to ensure fair wages, safe working conditions, and human rights adherence.

Community Impact:

• Partnered with Multibank Charity to redistribute excess products, supporting families in need and reducing waste.
• Collaborate with local charities for community welfare, such as “Partnership to End Poverty.”

Inclusivity and Training:

• Regular Equality, Diversity, and Inclusion (EDI) training.
• Ongoing employee development programs focused on environmental awareness, human rights, and sustainability.

–

Employee Wellbeing 

Annual Holiday Entitlement:

• Employees receive 23 days of paid annual leave, which exceeds the statutory minimum.
• Public holidays are included, and additional leave may be granted in exceptional circumstances.

Flexible Working Hours:

• Remote work (where applicable).
• Adjusted working hours to accommodate personal responsibilities.
• Part-time or phased return-to-work options.

Family Support & Leave Policies:

• Paid time off for antenatal care and maternity leave of up to 52 weeks.
• Paternity and adoption leave policies align with statutory guidelines to support parents.
• Employees can take time off to manage personal or family crises.
• Parental Bereavement Leave is available to support employees who experience the loss of a child.

Health & Well-being Support:

• Menopause Policy: Recognizes and supports employees affected by menopause through adjustments to workload, flexible scheduling, and access to health resources.
• 24/7 confidential support for mental health, financial concerns, and work-related stress.
• Access to professional counseling services.

Health Questionnaire:

• Aims to assess and support employees’ physical and mental well-being.
• Helps tailor workplace adjustments to individual health needs.

Bullying & Harassment Policy:

• Strict zero-tolerance approach to workplace harassment, bullying, or discrimination.
• Multiple reporting channels, including confidential grievance mechanisms.
• Regular training on appropriate workplace behavior.

–

International Labour Org – Standards

We proudly adhere to ILO labor standards, ensuring fair work, decent wages, non-discrimination, equal opportunities, the elimination of child labor, community engagement, and supply chain transparency.

Fair Wages and Decent Work:

• Above Minimum Wage: IG Group ensures all employees are paid wages that exceed the legal minimum wage.
• Working Hours: Implements an HR system to monitor staff hours, ensuring compliance with working time regulations, rest breaks, and overtime policies.
• Safe Working Conditions: Provides comprehensive health and safety training, regular workplace audits, and ergonomic workplace improvements to protect employee well-being.

Non-Discrimination and Equal Opportunity:

• Zero Tolerance for Discrimination: Strict policies against workplace discrimination and harassment, ensuring an inclusive environment for all employees.

Elimination of Forced or Child Labour:

• Code of Conduct: Requires suppliers to adhere to IG Group’s ethical sourcing policy, which aligns with ILO conventions.

Promoting Community Engagement:

• Partnerships with Charities: Collaborates with organisations like Multibank Charity to redistribute surplus products, contributing to the community and supporting economic development.

Supply Chain Transparency:

• Ethical Sourcing Practices: Prioritises partnerships with suppliers who demonstrate a commitment to fair labour practices and sustainability.

Community Impact – National

–

IG Group supports Multibank. The Multibank is a UK charity focused on collecting surplus essential items, like bedding, baby products, and hygiene items, from businesses and redistributing them to families in need.

Multibank is all about tackling poverty while reducing waste, and it works with a network of local charities and care providers to make sure these items get to the right people.

We donate a variety of essential household items, including cleaning products, tableware, and glassware. We also encourage our key supply partners to contribute regularly, ensuring ongoing support for those in need.

–

Community Impact – Local

–

Daft as a Brush Cancer Patient Care provides free, volunteer-run transport for cancer patients to and from treatment, covering areas like North Yorkshire and Newcastle. Funded by donations, an won The Queen’s Award for Voluntary Service in 2016.

The charity is entirely donation-funded and was awarded The Queen’s Award for Voluntary Service in 2016 for its impact.

–

–

–

Walk for Wellbeing is an annual initiative by Hospitality Action that promotes mental and physical health within the hospitality industry while raising funds to support industry workers facing challenges such as mental health issues, financial difficulties, and family problems.

Participants can join hosted 20km walks in cities across the UK or choose their own routes and distances during a specified period. Since its inception in 2020,

 the event has engaged thousands of hospitality professionals and raised over £200,000 for the charity.

Members of staff took part in the 10K wellness walk. Over one hundred amazing people gathered to walk along the North East coastline to raise awareness of the importance of mental health and wellbeing in hospitality and help fund the work of Hospitality Action.

–

Employee Development & Training 

We believe in investing in our employees’ skills and knowledge to help them grow professionally.

Training Policy & Opportunities

IG Group provides structured training programs covering:

• Environmental Training: Sustainability awareness, carbon reduction initiatives.
• Modern Slavery Awareness: Understanding ethical supply chains and labor rights.
• Health & Safety Training: PPE usage, workplace safety, and emergency response.
• Technology & Systems Training: Ensuring employees can efficiently use workplace tools and systems.

Commitment to Continuous Improvement

Regular policy reviews and enhancements to reflect employees’ evolving needs.

• Active listening through employee feedback surveys and well-being assessments.
• Ongoing commitment to creating a workplace where everyone feels valued, supported, and empowered.

–